Reference

How BengalBad Handles Your Personal Information

Your account data, payment activity through bKash, Nagad, and Rocket, and device usage are handled under this Privacy Policy. Access and eligibility depend on your local law and the regions where this service is permitted.

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PRIVACY CONTACT

Reach Us About Your Privacy

If you have a question about how your data is used, want to request access to your records, or need to report a concern, our support team handles privacy requests directly. Response times depend on the nature of your request, but we aim to acknowledge every submission promptly.

What This Privacy Policy Covers

BengalBad Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account or complete a deposit through bKash, Nagad, or Rocket, we collect the information needed to process that transaction and maintain your account wallet. This includes your registered mobile number, transaction references, and device identifiers. We do not sell your personal data

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to third parties. Data shared with payment processors — such as the mobile wallet networks you use — is limited to what those processors require to complete your transaction. We retain account records for as long as your account remains active and for a period after
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closure as required by applicable regulations. If you are accessing this service from Bangladesh, your use of the platform is subject to local law and the eligible regions where we operate. Any data collected through our mobile interface follows the same policy as desktop access —
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the channel does not change your rights. You may request a copy of your data or ask us to correct inaccurate records by contacting our support team directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Account security and data handling are built into how the platform operates, not added as an afterthought. Here is what that looks like in practice across the areas that matter most to you.

Payment Data Security

Deposits via bKash, Nagad, and Rocket pass through encrypted connections. We store only the transaction reference, not your full wallet credentials or PIN.

Cookie and Tracking Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences from your account settings.

Data Retention and Deletion

Active account data is retained while your account is open. After closure, records are held for the period required under applicable rules, then deleted or anonymised.

Requesting Your Data

You can ask for a copy of the personal data we hold on your account, or request corrections to inaccurate details, by contacting support with your registered mobile number.

Common Questions About Your Privacy

These are the questions we hear most often about data, cookies, and account privacy on BengalBad.

We collect your registered mobile number, a username, and the device details used at sign-up. Payment activity through bKash, Nagad, or Rocket adds transaction references to your account record.

We share only what payment processors like bKash, Nagad, and Rocket need to complete your transactions. We do not sell your personal data to advertisers or unrelated third parties.

After closure, we retain your records for the period required under applicable regulations. Once that period ends, your data is deleted or anonymised in line with this policy.

Yes. Contact our support team with your registered mobile number and request a data copy. We will locate your account records and respond to your request directly.

Reach support via live chat or email with the details you want corrected. For mobile number changes, additional verification steps apply to protect your account wallet.

We use session cookies for login continuity and analytics cookies to understand lobby usage. Non-essential cookies can be adjusted in your account settings at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfobKash Balance Add AppBengalBad App

How BengalBad Handles Your Personal Information

Reach Us About Your Privacy

How We Protect and Manage Your Data

Common Questions About Your Privacy

01 What personal data does BengalBad collect when I register?

02 Does BengalBad share my data with third parties?

03 How long is my account data kept after I close my account?

04 Can I request a copy of the data held on my account?

05 How do I update or correct inaccurate information on my account?

06 What cookies does BengalBad use and can I turn them off?

Privacy Policy

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